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teaches a philosophy of excellence that can be applied to any business. He shared what he learned with his management team, sent them to the Disney Institute, and encouraged all employees to create a positive company culture and team approach, thereby transforming Best Chevrolet. "Disney Institute showed us that if we hire quality cast members (employees), surpass customer expectations, and implement quality business practices, we can change the perception of car dealerships and retain customers for life." GM Corporate, impressed with Best Chevrolet's ratings, now requires every Chevrolet franchisee to undergo Disney Institute training before opening a dealership. GM has also sent film crews to Hingham to capture the magic of outstanding performance at Best Chevrolet. Today, Best Chevrolet boasts an 80% customer retention rate (nearly double the national average) and customer service goes beyond the expected. Best Chevrolet in Hingham offers a children's play area, coffee and espresso machine, fresh pastries and ample spaces for clients to work or watch television while cars are being serviced. The new Best Chrysler Dodge Jeep Ram in Plymouth plans to duplicate this blueprint for success. GIVING BACK TO THE COMMUNITY Recently Shulman, 59, was nominated for the coveted 2015 TIME Dealer of the Year award - an honor given to only 55 out of 17,000 dealerships nationwide. Best Chevrolet was nominated not only because of its legendary customer service but also its philanthropic efforts - being proud supporters of local youth groups, athletics, non-profits and community organizations. One of Best Automotive's largest beneficiaries is the South Shore Hospital, including the recent donation of its Mobile Simulation Laboratory. Resembling an ambulance, the "SimLab" is a revolutionary mobile laboratory that travels to South Shore EMT Best Chrysler Dodge Jeep Ram Dealership Now Open For more information visit www.thebestchevy.com or www.bestjeep.com. Best Chrysler Dodge Jeep Ram is located at 264 Cherry St. in Plymouth, Ma. For more information contact Adam Pugh at 888-771-2196. Best Chevrolet is located at 128 Derby St. in Hingham, Ma. For more information contact Bruce Gemmill at (877) 282-4612. 9 TheSouthShoreMagazine.com and fire stations to train first responders. Emergency practices are done on three state-of-the-art mannequins in the SimLab, the first of its kind in New England. Nearly six decades after Best Chevrolet first opened in Hingham, the expansion to Plymouth through Best Chrysler Dodge Jeep Ram will continue the mission of all Best Automotive employees - be friendly, exceed customer expectations every day, and earn customers for life. Best Automotive, Inc. owner Scott Shulman with emergency first responders. South Shore Hospital's Mobile Simulation Laboratory was donated by Best Chevrolet